AI, YI YI OH!

It is really funny that after my long rant about turning 70 and getting stupid, more interesting  things happened that turned out to also be stupid.

Checking my replies to my post, I received five from people that wanted me to purchase their “fool-proof” program that will make me rich without even trying, just remit $$$$$ to their paypal account and the money will start rolling in to my bank account.

Today while I was trying to catch up on my writing, I received at least three phone calls, from Mr. or Ms. Nobody, because when I answered, they hung up.  I hope the couple of callers weren’t upset when I screamed, “F%&#k You!

Then the best one or two were from an AI, that informed me that “she was calling to help me find a job” and she inquired what type of position was I looking for?  When I asked if this was a recording, there was a long pause, before the reply was, “Please give me your address, date of birth, and your legal name, or something like that.  At this point I stopped listening and hung up with the same salutation.

When the AI called again, it had learned that I thought it was a recording, so when I asked it again if it was a recording, it paused, and then said, “I guess I have said this so many times that I must sound like a recording.”  I asked several more quick questions, and it made her pause again, before getting right back on script.  I said pleasantly “F#$%K You again and hung up.

AI has invaded our society so thoroughly that it is replacing us faster than we realized.  Another fun fact, now when you apply and receive an “invitation” to an online interview , don’t get too excited, because the last one I did was an AI asking me 4 silly questions. One I remembered was, “What is you favorite movie?”

I spent some time trying to unsubscribe from all the virtual personnel agencies today to discover that there at some that you cannot unsubscribe from.  So I did the next best thing, created a rule that they be re-routed to my “Junk File” so take that AI!

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I turned 70 and got stupid!

Yup! Who would have thought that another couple years would make me ineligible for any kind of employment!

I retired after 30 years as a Real Estate Agent selling Commercial and Residential Real Estate, fighting to preserve and save my clients money and dignity, in the space of 8 years, I suddenly became unemployable for ANYTHING.

There are resumes and applications in almost every business in the valley from me   I have same number of “Kiss-off” letters from employers.  Well not really from employers, but from nameless personnel companies or personnel telemarketers.

Now I understand that the personnel agencies are going to employ AI to do their interviewing, PERFECT!

I don’t understand why I have not had ONE decent interview from ONE company that REALLY has a position for a reasonably intelligent female for a Sales Position.  I have had several “Cattle Call Interviews” but not with a real employer.

Just to re-iterate: I do not want an outside sales position!  I feel that with my sales experience, I am worth a decent salary with a commission to match my abilities.

Just for your information: every sales job that I have successfully accomplished top salesperson was ones that I had NO experience with that PRODUCT or business “On the job.”  Of course management tried to hide that a mere female could be the top salesperson.

One local company wanted me to “train” their salespeople and let the “trainer” take all the credit for it.

For all of you business’ that disqualified me because I am not young enough, since when does youth qualify over experience?  Did you think that my 30 plus years as a licensed Realtor made me unqualified to anything but telemarketing or outside sales???

Just in case you still think I got stupid, I have written and self-published eight books.  I will admit they may never be million sellers, but my blood,  sweat and tears are between the covers.  They are all on Amazon.com, just type my name, Brenda Colbath in the search area and they will pop up.

I don’t know what the future holds for me, but I am deleting all the “Help wanted” ads from all the fake personnel agencies and fading into the woodwork.

Thanks for noting!

 

 

The Trickle Down Theory

The Trickle Down Theory

WORKS!

If you are the Trickleor

If you are the Tricklee

Not So Much!

Nadar’s Raiders why have you forsaken us?

Nadar’s Raiders why have you forsaken us?

Your dream was only to become President of the US

We wanted you to shine a light on the manufacturer’s short cuts

We needed you to continue making a big fuss

Over their huge profit by using lies and such

You told us what they used to make the shoddy toys

And let everyone know what they were up to

You wouldn’t become one of the good old boys

And helped give some of them the boot and shoe

The advertising of those products on TV

That showed us that they were the best

And the miracles they claimed them to be

Was all smoke and mirrors we could laugh and tee hee!

The soap that didn’t wash like they claimed

The cribs weren’t he safe as they should be

And our children were maimed

We saw what we needed to see

And stopped buying the things they presented

With golden voice or sexy slinking

And stayed with the things that you recommended

We were glad you got us thinking

But there came to you the sirens song

Of gaining the all-important elected office of the President

Maybe you planned to achieve it all along

And we didn’t matter, only your intent

We wish there was someone to take up your staff

And forge ahead with your quest

To make the big guys not take their profit out of our half

And not listen to them and only work on our behalf

Are General Physician’s becoming obsolete?

Now let’s think about this! When was the last time that you visited your GP and he/she actually examined you? Never! You are untouchable. You are invisible! Medicine is a corporate business; caring personalities do not enter into it, anymore. In and out in 15 minutes or less, (you can’t even get a good burger that fast) they have to churn out patients by the dozen so that the payments on the yachts are made on time.

Let’s go through a typical GP visit. You are not a new patient, they have your history before them, or at least they could if they cared to read it.

“Hi (looks down at your chart, because he/she doesn’t recognize you) John Doe, “Why did you come to see me, today?” Jeez, I had to tell everyone but my pastor, someone should have passed that on to you!

The cute little person in the adorable scrub outfit took all your vital statistics and asked you again “Why do you need to see the Doctor?”, and when you called for your appointment, several weeks ago, you were grilled by that Oh so nice voice on the phone “Why do you need to see the Doctor?”

Just try to get out of telling her/him specifically why you want an appointment! Not going to happen! I have tried several different tactics to keep my personal information to myself until I see the GREAT AND POWERFUL DOCTOR and to no avail. I finally tell them I need 15 minutes and it is none of your business why or what ails me, it is personal. Unless you have got your medical license you do not need to know.

I know I am a mean bitch, but, if I am only going to get 15 minutes anyway, what does it matter.

Also I am old! I remember the days when you could go see the Doctor in a few hours or at the longest the next day. I also remember when they could actually stitch up a minor wound in their office. If you were injured you went to his/her office and if it were major and needed hospitalization you were sent to the hospital. There were very few “Specialists”.  Sometimes your GP was also your surgeon!

Not so today! You tell them what is wrong and they immediately, well not that soon, send you to a “specialist” or the hospital. Hopefully it isn’t your arm or leg that is hurt, because the hospital will charge you the other two!!! BTW the Specialist usually is not so busy that they can see you within a week. Also they don’t really listen either!

Doctors really do not want you to look up anything on the internet to try to understand about your condition or what the ramifications of any medication that they propose to write a prescription for you to fill at your local pharmacy.  Don’t get me started on pharmaceutical Companies!

I recently became acquainted with Urgent Care! You can get in to see a doctor or a PA in usually the same day. They call you by name and seem to really care about you. Recently I received a call from the PA, a couple of days after my visit to inquire if I was feeling better. When was the last time you got a call from your doctor?

What we need now, is an online virtual doctor that you can talk to and they will listen just like their real life counterparts, and can refer you to a hospital or specialist with specifics on how to reach either one. Doctors will have to become good actors like the “Doctors” on TV selling their Snake Cures. It would save much time, money and aggravation for the patients, and in this fast paced environment it will fit most people’s lifestyle.   Imagine sitting in the comfort of your own home and chatting face to face with your smiling friendly “Doctor”! You probably won’t even notice the difference in the care and concern, it may even be better!

What do think about it? Let me know, I am interested really, please talk to my assistant first and I can give you at least 15 minutes and will almost immediately send you to the proper specialist!

Tale of two Shitties!

Yes, that’s right! This is a tale of two customers experience purchasing two cars from the very same dealership. Both times the dealership won, but don’t the always?

Don’t forget that Fairy Tale that you hear from the Insurance Companies that you need “Gap Insurance” to “protect” you because as soon as you drive your new car off the lot it loses value. Uh! Could it be because of the way it is financed? Cars are amortized like a mortgage! That is the reason that your shiny new car loses value! You owe more that you paid because of the interest and/or you paid too much! BTW you can by Gap insurance much cheaper by any other Insurance Company than you will pay at the dealership.

The first time the customers really needed a car, so they were under the gun.  The husband of this couple was recovering from open heart surgery, (a new cow aorta valve and double by-pass). They had been full time RVing for several years without a car, but now it was really too much for the wife to drive the 32 ft. RV to the hospital every day, and to all the Dr. visits. During the hospital stay, they rented a car at about $600 a week.

So when yet another salesperson called to see if they were ready to buy a car, the wife said yes. These are my terms; qualify me ahead of time, get me in and out fast as my husband is a heart patient, no money out of their pockets and they gave then the monthly dollar amount they were willing to pay and not a dollar more. They agreed that they could do that.

Off they went down the Yellow Brick Road to the dealership. They were showed two cars and the third one was a Red Honda Fit. This dealership has a large sign that says that their “Certified Used Cars all are in great shape. That they get a manual, a jack, and a spare tire! They got none of those, although until it was “delivered” to them they didn’t know that.

They arrived at the dealership in North Phoenix at 10:00 am and were told it would not be long, that they we very busy, but would get them in to talk to the sales closer quick. At around 5:00 they said they had to go home that the husband was very tired and he needed to eat. One of the workers went out and got them some dinner, which was nothing that the husband should eat. Boy, wasn’t that wonderful customer service that they experienced?

Yes, they should have walked (and walked was the operative word because you will remember they did not own a car)

Finally at 9:00 after saying no to all the add-ons they finally signed the papers and then were informed that they could come back in two days to pick up their car. Guess they forgot that they did not own a car. Finally they agreed to deliver it.

Now here is another kicker, the salesperson brought out another set of papers just like the ones that they signed. The figures were the same, however they changed the primary name on the title and now it was in the husband’s name. Nice!!!

Understand they loved the Red Honda Fit and named it Red Rover.   They tried many time to get the missing items and were given the “Royal Run Around”. They in fact never got any of them.

The couple received phone calls on a regular basis trying to get them to come in and trade again! Excuse me, they told them over and over that it would be a cold day in hell before they ever stepped foot in the showroom again.   Gotta give then E for effort, they kept calling.

They called again and in a weak moment the wife said they would trade again if they got all the things that were missing on the last car like: Two keys and keyless entry, a jack with a handle (that was missing on their other car, guess how much good a jack is without a handle), a manual, not the 8 x 5 sheets of paper they tried to pass of on them, cruise control, not a dime more a month and not a penny out of their pockets, AND THE BIG ONE they were to be in and out in two hours or they walk.

So they actually went in and purchased a newer White Honda Fit (remember I said they liked their Red one) with all the things they wanted. They were ready to sign the papers when the salesperson came back and said, “Sorry, I missed this on the quote, we need $780.00 more to close the deal”. Guess since they were such a push over the last time they would roll over and play dead.

Well they got up and said “Sorry, we told you not a dime out of our pockets, so thank you very much for all your help, but we are going to pass”.   They walked out and got in their old Red Honda and drove home, laughing all the way.

About 10 minutes later the phone rang and the salesperson said “Come back we will do it”.

So back they went, and said “That is good, but remember you have to get this done in two hours of we will walk out”.   They did get it done.

Just so you think that they were pretty smart consumers, the kicker is coming.

Before they had to do their first service they found out just how they were able to kick in the money!

You are gonna love this!

They were towing the car on the dolly home and when they stopped to do some shopping were checking the straps on the dolly the wife noticed a screw in the rear tire and it was slack. It just happened that they were right next to a tire shop and it was still open. They had to take the car off the dolly and the tire man informed them that ALL of the tires were not legal; they were worn down so much. He further informed them that because the screw was on the side of the tire he shouldn’t patch it. He told them that if they would only drive the far enough to get new tires he would plug it so it would stay inflated for a short time and only if they put it on the front tire which would be on the dolly. It was done at $40.00. And they were able to safely get to Seattle, WA.

They had been driving the car for nearly a year on nearly bald tires! The dealership didn’t give a damn if they would up wrapped around a tree or worse!! They made a sale and screwed them again.

They went to Discount Tire and had to buy 4 new tires at over $400.00.

By the way, the mileage on the car at the time of the purchase of the 4 new tires was 13,000 miles.  When the couple bought the Certified Used Car it had 9000 miles on the odometer.   Have you ever heard of tires wearing out that fast? In case you are wondering the couple is in there 70’s to they didn’t pop a lot of wheelies.

Do you think that they should EVER talk to the Dealership again?

There is an old saying “once burned, twice shy”.   Well they now know that it reads for them “twice burned, forever shy”.

What are the chances that they will take their Honda back EVER to that dealership for service?

 

 

 

Fuddruckers

Luby’s Fuddruckers Restaurants, LLC 13111 NW Freeway, Suite 600 Houston, TX 77040 Phone: 713.329.6800

To whom it may concern:

My Husband and I are full time RV’ers and sometime try new places to eat, however, while in Kerrville, TX we drove through the town and nothing looked inviting to us, however we spotted your Fuddruckers restaurant and remembered that in Phoenix, Arizona we have had many good meals.

We noticed on the Menu that you have Buffalo Burgers and decided to have them as we do not eat a lot of red meat, however, Buffalo is an exception, since while in South Dakota we had Buffalo Burgers, and Buffalo steaks several times and the local people told us to have them cooked “medium rare” because the meat is so lean and the Buffalo are not fed any additives. 

So we ordered two of them, paid extra for cheese, my husband ordered Onion Rings, he asked for his to be cooked medium and asked for mine to the medium rare.   We were really hungry, we waited for at least 20 minutes, were about ready to ask if they were having trouble catching the Buffalos out back, when our buzzer went off. 

I took two bites of my Burger and discovered that it was very close to “well done”.   We discussed whether to have another one cooked when the Staff Manager came by and asked how our order was.  I said ”Its not done like I ordered, I ordered it Medium Rare”; he said “Sorry about that, but the Buffalo meat is frozen and we have to thaw it”.  I showed him the burger and he agreed it was not cooked right.  So he said he would make me another one.  He started to take my plate and I asked him to leave the plate so I could at least eat the Fries.  So off he went! 

Twenty minutes later he came back with another Buffalo Burger with no cheese and asked me if I wanted a knife to check it?  I said no I will just wrap it up and take it home, because my husband by that time had eaten his burger (cooked the way he wanted it).  Of course, they put fries on his plate instead of the onion rings he ordered, but since they were not on our bill we just let it go.

To his credit the Staff Manager asked if I wanted a knife to cut it to make sure it was done right.  I figured that they would be “extra careful the second time” and just left the restaurant, while we were cooling down the car, I decided to take a quick bite, I discovered that this one was so well done that it would have been like shoe leather. 

We went back in and showed the Staff Manager that it was not even close to what I wanted; he asked if I wanted yet another one cooked.  I did not!  I asked for my money back!  I also said that if the cooks were trying to get even with me for sending it back, they did a great job!

For about 5 minutes both the Staff Manager and one of the other employees tried to figure out how to make the register put the money back on our credit card, finally in desperation, he just guestimated what my burger would be and handed the money to my husband. We left, very unsatisfied.

We both have worked in Sales and Customer Service for most of our lives and this wasn’t even close to what we would have done. 

First, you have a big sign in the lobby that says something like this “frozen? All our meat is fresh”.   Second, if you do not sell enough Buffalo Burgers to have some meat thawed, maybe you should not have it on your menu.  We should have been told up front that the Buffalo meat is frozen and has to be thawed! And we also should have been told of the wait time for our order, so that we could have picked another item that would have been faster.

 And what does fresh or frozen have to do with cooking it properly? 

6/25/2014 phoned corporate offices left message as no one answered the phone.   Left the following message “ This is Brenda Colbath, (telephone #) for your email address to send a letter of complaint, if I receive a call back within 24 hours will sent it to you, if not will put it on Facebook thank you the number is(telephone).

As of today, I have not received a return phone call.

 

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